Privacy Policy for CadenceGuard
CadenceGuard, located at 52-70 68th Street, New York, New York, 11378, USA, is committed to protecting your privacy. This Privacy Policy outlines how our online platform collects, uses, discloses, and safeguards your information when you visit our site or use our antivirus software products and services, including premium antivirus protection, malware detection and removal, real-time threat prevention, data encryption, secure browsing, network security, ransomware protection, parental controls, software updates, and 24/7 technical support.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Data:
- Identity Data: Name, address, email address, phone number, and IP address when you create an account, purchase our products, or subscribe to our services.
- Financial Data: Payment card details and other payment information when you make a purchase. Note that we do not store full payment card numbers on our servers.
- Correspondence Data: Information you provide when contacting our customer support or engaging with us through surveys or feedback forms.
Usage Data:
- Technical Data: Information about how you access and use our site and services, including your IP address, browser type, operating system, page views, and referring websites.
- Device Data: Information about the devices you use to access our services, such as device model, unique device identifiers, and network information.
- Security-Related Data: For our antivirus software products and services, we may collect data related to potential threats, such as signatures of malware, URLs of phishing sites, and system information necessary to detect and remove threats. This data is collected in a way that minimizes impact on your privacy.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services, including processing purchases and managing subscriptions.
- To improve the functionality and performance of our antivirus software and services, such as enhancing threat detection and prevention capabilities.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To communicate with you, including sending service-related updates, security alerts, and promotional offers.
- To monitor the usage of our service and analyze trends to improve our offerings.
- To detect, prevent, and address technical issues or security vulnerabilities.
- To comply with legal obligations and enforce our terms and conditions.
- For customer support, including responding to your inquiries and providing technical assistance.
3. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may share your data with third-party service providers who assist us in operating our business, such as payment processors, cloud hosting providers, and customer support platforms. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of CadenceGuard, our users, or the public.
- Aggregated Data: We may share aggregated or anonymized data that cannot be used to identify you personally with third parties for various purposes, including marketing, analytics, and research.
4. Data Security
The security of your data is paramount to us. We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. This includes encryption, firewalls, secure server facilities, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@cadenceguard.pro.
7. Children's Privacy
Our service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@cadenceguard.pro
- By visiting this page on our website: [Link to Contact Us page - if applicable]
- By mail: 52-70 68th Street, New York, New York, 11378, USA